Factory Wheels and Tires

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313-541-1500

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Welcome to Factory Wheels and Tires!

Order online:(313) 537-1500

Payment Terms

Credit / Debit Cards / PayPal:
We accept Visa, MasterCard, American Express, Discover and PayPal.  We will only ship to the address associated with the credit card.  If your card is billed to a PO Box, please call us at 313-541-1500 to arrange for shipment to an alternate address.  Please use our custom checkout to pay with your credit card.  
 

Fraud Protection:   

Orders over $500.00 or orders that have shipping addresses that are different from your billing address will require the completion of a credit card authorization form to confirm the person placing the order is the owner of the credit card.  This form will be emailed, faxed or downloaded from our website.  You must then fill out the form with all required information, sign it and return back to us via fax or email, before the order is processed.  This process is used to reduce internet fraud and to protect unauthorized use of your credit card.
 

Deposits:
When placing a large or special order, we may require a deposit to hold and process your order.  This amount will be non-refundable under most circumstances and will be deducted from your final purchase price.  Your sales professional will provide you with the details if this policy is to be applicable.  

Fitment



Fitment Issues:
Please verify fitment prior to purchasing your merchandise.  We are NOT responsible for fitment problems upon receipt of your purchase.  If you have fitment questions, please email us at stevesullivantgw@yahoo.com or call us at 313-541-1500 and we will assist you as much as possible.

Guarantees



Quality Guarantee:
All wheels are guaranteed to be straight, true and in the condition noted in the description of the item.  If you feel your merchandise did not meet this standard, contact one of our sales professionals at 313-541-1500 to discuss your problem and solution.  
 

Limited Warranty:
Uncle Ken’s Tires Unlimited offers a 1 year limited warranty against finish defects for all refinished wheels.  In order to recover under this warranty, photographic proof of any & all defects must be provided prior to placing the merchandise on your vehicle.  Upon showing a defect in the finish that was caused by our actions, we will replace your item at our cost.
 

Money Back Guarantee:
If you are not satisfied with your purchase you may return it to us, at your expense, to receive a refund of your purchase price.  The item must be returned within 30 days and must arrive back at our facility in the condition in which it was shipped.  The customer will be responsible for all shipping charges to exercise this guarantee.  In some instances, a small restocking fee will apply.
 

Accuracy Guarantee:
Uncle Ken’s Tires Unlimited guarantees we will ship the item as described.  In the event an incorrect item is shipped, we will cover all shipping expenses to rectify the problem and get you the correct merchandise.

Use Policy:  Please be aware that should you choose to install any wheels and / or tires on your vehicle, you forfeit all rights afforded to you under our Money Back Guarantee policy and your product cannot be returned.  The 1 year limited warranty against finish defects will still apply.